Privacy Policy for Midescrow
1. Introduction
Welcome to Midescrow! Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Your name, email address, phone number, and government verification documents (for KYC purposes).
- Device Information: Non-personal data such as device type, operating system, and app usage data, which helps us improve the functionality of our app.
- Gallery Access: If you choose to upload a profile picture, we request access to your device's gallery or camera, which you can control through your device settings.
3. How We Use Your Information
We use the information collected for the following purposes:
- To manage your account and provide you with our services.
- To process transactions and improve your user experience.
- To analyze app usage and enhance our services through third-party analytics (e.g., Google Analytics). However, no personal data is shared unless anonymized.
- We do not share your personal information with third parties for marketing or any other purposes without your consent.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption protocols such as SSL/TLS for data in transit and AES-256 for data at rest. We take all necessary precautions to safeguard your information and restrict access to authorized personnel only.
5. Third-Party Services
We use third-party payment processors to facilitate transactions. Limited information such as payment details may be shared with these processors solely for the purpose of completing the transaction.
We will not share your personal information with governmental agencies or law enforcement unless required by law.
6. User Rights
You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You can also opt out of receiving non-essential communications from Midescrow through your account settings.
If you wish to delete your account and data, you can request this via the in-app "Privacy Settings" section.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect certain functionalities of our platform.
8. International Data Transfers
Your information may be transferred and processed outside of Nigeria, including countries that may not have the same data protection laws. We ensure that any data transfers comply with applicable laws through standard contractual clauses or other legal safeguards.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have unintentionally collected information from minors without consent, we will take immediate steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via an in-app notification, and the updated policy will be effective upon posting on our website.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@Midescrow.ng
- Phone: 09052229859
- Website: https://midescrow.ng